Turn-Around-Time
We all live in a competitive world where time matters, and your competitors are
right behind you. So to give you an edge, Asuragen Services’ business has been designed
to provide the best data quality available in the shortest possible turn-around
time.
So when you submit a project to Asuragen Services, we commit at that time to a delivery
date. If an issue with a sample arises, for example on incoming QC, we contact you
the same day to decide on an action plan so your project keeps moving. We will always
update your expected delivery time.
What does this mean to you?
- Predictability leads to efficiency – if you know when to expect
your data, you can plan resources better and have your analysis or biology team
ready to interpret or review the data. Less time is spent adjusting project schedules
and re-allocating internal resources
- Predictability leads to confidence – like a heartbeat, if data
arrives the same way, day-in, day-out, you know things are working properly. If
problems come up, they’re handled quickly and transparently. Our dependability gives
you the confidence to stand on data-driven decisions.
How can Asuragen commit to a turn-around-time?
Considering the number of analyses, DNA/RNA isolations, and sample preps we perform
at Asuragen, our estimated delivery of your job is very reliable. We set up predictable
schedules by planning routine maintenance, ensuring our reagent inventory and careful
staff scheduling. We’ve worked to put all the variables associated with time under
our control so we can provide you an exceptionally accurate delivery schedule.